الشروط والأحكام
Effective Date: [Insert Date]
By using Riham Brands and placing orders through our website, you agree to these Terms and Conditions.
1. General
Riham Brands operates an ecommerce store offering cosmetics, skincare, makeup, haircare, Korean beauty products, and related items from third-party brands.
We reserve the right to update these terms at any time.
2. Products
We strive for accuracy in product descriptions, images, and availability.
However:
- Product packaging may vary from images shown.
- Product availability may change without notice.
- Some products may become unavailable after order placement.
If a product is out of stock or a pricing error occurs, we may contact you to offer:
- Order adjustment
- Replacement option
- Full refund
3. Pricing
- Prices may change without notice.
- Promotional prices may be temporary.
- Separate terms may apply to sales, offers, or discount campaigns.
4. Orders
Submitting an order does not guarantee acceptance.
We reserve the right to refuse or cancel orders, including in cases involving:
- Suspected fraud
- Suspicious activity
- Pricing or inventory errors
- Unavailable products
5. Payment Methods
Accepted payment methods:
- Instapay
- Vodafone Cash
- Cash on Delivery
Orders may be processed only after applicable payment confirmation.
6. Order Cancellation
Customers may cancel orders before dispatch/shipping only.
Once an order has been dispatched, cancellation may no longer be possible.
7. Returns and Refunds
Current Placeholder Policy (to be finalized)
Returns are accepted only for:
- Damaged items
- Defective items
- Incorrect items received
Conditions:
- Return request must be made within [3–7 days — confirm final number] of delivery.
- Opened or used cosmetic products are non-returnable for hygiene reasons.
- Refunds, where approved, may be issued after inspection.
A separate Return & Refund Policy may supplement these terms.
8. Product Use Disclaimer
Products sold through this website are cosmetic/beauty products.
Information on this website is not intended as medical advice and should not replace consultation with qualified healthcare professionals.
Customers are responsible for reviewing ingredients and suitability, especially for allergies or sensitivities.
9. Intellectual Property
All content on this website, including but not limited to:
- Logo
- Branding
- Product descriptions
- Images
- Text
- Website content
is protected by copyright and intellectual property laws and may not be copied, reproduced, or used without permission.
10. Limitation of Liability
To the maximum extent permitted by law, Riham Brands shall not be liable for indirect, incidental, or consequential damages arising from use of the website or products.
11. Contact
Questions regarding these Terms may be directed to:
- Phone: [Insert Number]
- WhatsApp: [Insert Number]